Splash Penthouse Frequently Asked Questions

So, how late can I check in?
Alexis
There is no need to really ‘check-in’ with us. Check-in starts at 4pm Central Time, but you can check-in as late as you like (preferably before 10pm though). The Registration Desk is usually open from 12pm to 4pm, and this is where you will receive your parking passes and your wristbands that will give you access to the amenities. The door code you will receive will start working at 4pm (unless you’ve pre-arranged an earlier check in with us). Typically early check-ins aren’t possible during busy seasons (We need as much time as possible to because this is one of the largest condo floorplans, about 1800 square feet). If you’d like an early check-in, that might be available if we aren’t turning over the cabin the same day, just check with us first.
What is the TV provider? Do you have live channels? What is the internet like?
Brian
Great questions Brian! We have 50mbps speed, which is enough to stream all 4 smart TVs at the same time (I tested it in June 2021)! All 4 TVs are Roku smart TVs which have all streaming media platforms all preloaded, and a modern, simple interface to keep you from having to be frustrated while looking for your favorite shows. All TVs also have live local channels provided by the Local TV Provider which is paid for by us. Feel free to login to your favorite accounts, just don’t forget to logout!
I see your policy says no pets, it that absolutely set in stone?
Dayna
Yes, it is…no pets allowed. This is a Splash Resorts Policy. I’m a dog person also, but I can’t have any dogs right now for that reason.
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